Pingdom customer impact
External signalNo criticalActive: 0Total seen: 0
No strong signal in this lane.
No active issue listed in this category.
Ops Briefing Surface
Production Reliability Dashboard
Generated 2026-04-01 12:18 for 2026-03-21 07:00 to 2026-03-28 07:00 from Pingdom checks, Slack #_alerts_prod, and AWS SNS alerts.
All sources
Pingdom customer checks
Slack alert families
AWS alarm emails
Email-confirmed customer incidents0Pingdom down/slow events confirmed by inbox alertsObserved in Pingdom: 0
Impacted services10Mapped from Slack and Pingdom evidence
AWS alarms in ALARM5Still alarming at window end
Latest observed signal2026-03-28 05:12Most recent cross-source activity
What needs attention
No dominant issue stood out in this window.
Slack impacted services
Application signalNo criticalActive: 0Total seen: 0
No strong signal in this lane.
No active issue listed in this category.
AWS alarms
Infrastructure signalNo criticalActive: 0Total seen: 0
No strong signal in this lane.
No active issue listed in this category.
Global Evidence Explorer
Global Evidence Explorer
Report-wide charts and tables stay here, separate from the active investigation scope.
Global Evidence Explorer
Report-wide charts and tables stay here, separate from the active investigation scope.
Application + Infrastructure Alerts by Day
Pingdom latency + downtime by source
Pingdom Checks
| Pingdom Check | Status | Events | Downtime | Last Seen | Likely Services | Correlated Evidence |
|---|
Pingdom rows show externally visible signal first. The correlated evidence column helps tie the failing check back to services, Slack alert families, or AWS alarms when those links exist.
Slack Impacted Service / Resource View
This view attributes alerts to the workload or resource named in the alert text. Grafana, Loki, and Tempo are treated as observability components and are excluded when a more specific impacted target is also present.
| Impacted Service / Resource | Highest Severity | Count | Last Seen | Status | Top Alert Types | Discussion Signal | Latest Thread Note |
|---|---|---|---|---|---|---|---|
| web-80 | Critical | 6 | 2026-03-27 13:19 | Seen this week | TraefikServiceHighErrorRate (1)TraefikServiceHighLatency (5) | General investigation | era un query la catalog care mergea greu |
| uni-api-svc-4000 | Critical | 1 | 2026-03-25 10:58 | No recent signal | TraefikServiceHighErrorRate (1) | General investigation | Andrei Alexandru pare ca e o buba cu foreign keys pe tuiasi | Service method DisciplineServiceImpl.patchDisciplineByIdAndAcademicPlan failed after 12ms: could not execute statement [(conn=4451547) Cann… | ok, urmaresc si rezolv, am mai gasit ieri.o astfel de problema, o urmaresc si pe asta |
| accommodations-sync-users-29572740 | Warning | 21 | 2026-03-28 04:14 | Seen this week | KubeJobFailed (21) | None | |
| ai-api-svc-3900 | Warning | 11 | 2026-03-27 17:21 | Seen this week | TraefikServiceHighLatency (11) | None | |
| grafana | Warning | 11 | 2026-03-27 11:29 | Seen this week | NodeSystemSaturation (6)NodeCPUHighUsage (3)KubeNodeEviction (2) | None | |
| download-album-29576545 | Warning | 6 | 2026-03-28 05:12 | Seen this week | KubeJobFailed (6) | None | |
| docgen2-api | Warning | 5 | 2026-03-27 13:05 | Seen this week | KubeHpaMaxedOut (5) | None | |
| subscriptions-api-svc-3400 | Warning | 4 | 2026-03-27 08:35 | Seen this week | TraefikServiceHighLatency (4) | None | |
| rooms-api-svc-3700 | Warning | 1 | 2026-03-27 08:35 | Seen this week | TraefikServiceHighLatency (1) | None | |
| accommodations-sync-users-29571300 | Warning | 5 | 2026-03-24 10:51 | No recent signal | KubeJobFailed (5) | General investigation | production.ERROR: Allowed memory size of 134217728 bytes exhausted (tried to allocate 200704 bytes) {"exception":"[object] (Symfony\\Compon… | Ionut Ciolan a dat out of memory. E setat cumva in php.ini max memory la 128mb? Ai cum sa o cresti sa nu mai crape? | mai bine ar fi sa faci un pic refactor la cod. Pare ca inc… |
Slack Alert Families
| Alert | Severity | Count | Last Seen | Status | Threads | Top Impacted Services | Discussion Signal | Latest Thread Note |
|---|---|---|---|---|---|---|---|---|
| TraefikServiceHighErrorRate | Critical | 2 | 2026-03-27 08:23 | Seen this week | 1 | uni-api-svc-4000 (1)web-80 (1) | General investigation | Andrei Alexandru pare ca e o buba cu foreign keys pe tuiasi | Service method DisciplineServiceImpl.patchDisciplineByIdAndAcademicPlan failed after 12ms: could not execute statement [(conn=4451547) Cann… | ok, urmaresc si rezolv, am mai gasit ieri.o astfel de problema, o urmaresc si pe asta |
| KubeJobFailed | Warning | 32 | 2026-03-28 05:12 | Seen this week | 1 | accommodations-sync-users-29572740 (21)download-album-29576545 (6)accommodations-sync-users-29571300 (5) | General investigation | production.ERROR: Allowed memory size of 134217728 bytes exhausted (tried to allocate 200704 bytes) {"exception":"[object] (Symfony\\Compon… | Ionut Ciolan a dat out of memory. E setat cumva in php.ini max memory la 128mb? Ai cum sa o cresti sa nu mai crape? | mai bine ar fi sa faci un pic refactor la cod. Pare ca inc… |
| TraefikServiceHighLatency | Warning | 16 | 2026-03-27 17:21 | Seen this week | 1 | ai-api-svc-3900 (11)web-80 (5)subscriptions-api-svc-3400 (4)rooms-api-svc-3700 (1) | General investigation | era un query la catalog care mergea greu |
| NodeSystemSaturation | Warning | 6 | 2026-03-27 11:29 | Seen this week | 0 | grafana (6) | None | |
| KubeHpaMaxedOut | Warning | 5 | 2026-03-27 13:05 | Seen this week | 0 | docgen2-api (5) | None | |
| NodeCPUHighUsage | Warning | 3 | 2026-03-27 11:29 | Seen this week | 0 | grafana (3) | None | |
| KubeNodeEviction | Warning | 2 | 2026-03-26 08:38 | Seen this week | 0 | grafana (2) | None |
Status is heuristic. Slack rarely posts explicit resolutions, so “Seen today” or “Recent” means the alert family still appeared in production recently, not that it is definitely unresolved.
AWS Email Alarm Families
| AWS Alarm | Emails | ALARM | OK | State Flips | First Seen | Last Seen | Latest State | Status |
|---|---|---|---|---|---|---|---|---|
| adservio-rds-mysql-catalog2-memory-low | 43 | 22 | 21 | 42 | 2026-03-24 02:38 | 2026-03-25 10:11 | ALARM | Still alarming |
| adservio-rds-mysql-catalog-swap-high | 2 | 1 | 1 | 1 | 2026-03-27 08:26 | 2026-03-27 12:14 | ALARM | Still alarming |
| adservio-rds-mysql-catalog-memory-low | 2 | 1 | 1 | 1 | 2026-03-27 08:23 | 2026-03-27 08:41 | ALARM | Still alarming |
| adservio-rds-mysql-catalog2-swap-high | 1 | 1 | 0 | 0 | 2026-03-27 13:43 | 2026-03-27 13:43 | ALARM | Still alarming |
| adservio-rds-mysql-catalog-disk-queue-high | 2 | 1 | 1 | 1 | 2026-03-27 08:31 | 2026-03-27 08:41 | OK | Latest OK |
“Flapping, latest OK” means the most recent email was an OK, but the alarm toggled repeatedly and is still a reliability concern.
Global Discussion-Derived Signal
| Thread Date | Alert | Severity | Services | Signal | Key Notes |
|---|---|---|---|---|---|
| 2026-03-26 11:19 | TraefikServiceHighLatency | Warning | web-80 | General investigation | era un query la catalog care mergea greu |
| 2026-03-25 10:58 | TraefikServiceHighErrorRate | Critical | uni-api-svc-4000 | General investigation | Andrei Alexandru pare ca e o buba cu foreign keys pe tuiasi | Service method DisciplineServiceImpl.patchDisciplineByIdAndAcademicPlan failed after 12ms: could not execute statement [(conn=4451547) Cann… | ok, urmaresc si rezolv, am mai gasit ieri.o astfel de problema, o urmaresc si pe asta |
| 2026-03-24 10:51 | KubeJobFailed | Warning | accommodations-sync-users-29571300 | General investigation | production.ERROR: Allowed memory size of 134217728 bytes exhausted (tried to allocate 200704 bytes) {"exception":"[object] (Symfony\\Compon… | Ionut Ciolan a dat out of memory. E setat cumva in php.ini max memory la 128mb? Ai cum sa o cresti sa nu mai crape? | mai bine ar fi sa faci un pic refactor la cod. Pare ca inc… |